Befriending services typically match volunteers with individuals who are in need of social support and can provide regular visits or phone calls.

”We have a client who once enjoyed an active social life, visiting many friends. However, her failing eyesight has left her unable to drive and go out. Her family reached out to us for support, asking if we could drive her to visit friends, accompany her on shopping trips, and provide companionship during the day to reduce her isolation. Since we began offering this support, our client has become more social and less lonely, significantly improving her wellbeing.” – Mary, Volunteer.